On 5/21/2025 at 3:46 PM, glenvo9 said:

THIS IS ABSOLUTELY RIDICULOUS!!! I’ve been trying to claim this so-called “no deposit bonus” for THREE DAYS STRAIGHT and keep getting the same stupid error message! I’ve emailed their support TWICE, messaged them on Twitter, and even tried their Discord and NOTHING! No response whatsoever! This is clearly a scam to get people to sign up without any intention of honoring their promotions. I’ve been gambling online for over 10 years and have NEVER experienced such terrible customer service. Velobet should be ashamed of themselves for advertising bonuses they have no intention of paying out. I’m reporting them to the Curacao Gaming Authority since that’s where they’re licensed. STAY AWAY from this casino, people! There are plenty of legitimate casinos like DraftKings and Caesars Palace that actually honor their promotions and have $35 and $10 no deposit bonuses respectively. Don’t waste your time with these scammers!
 

calm down dude lol. i had same issue but just used their welcome bonus instead. 150% + 70 free spins with min deposit of $10 is actually pretty good compared to other casinos. not free money but way better than nothing. and their games are decent. been playing book of dead with those free spins and already up $50!