Genting’s “SUMMER100” code (100% up to £500) hides a sneaky max withdrawal cap. Deposited £250, turned bonus into £1k. Terms page 14: “Max cashout = 10x bonus.” Kept £500, lost £500 profit. UKGC’s 2024 rules ban hidden caps, but Genting skirts this via “promo-specific terms.” Screenshot my chat where support admitted “caps apply to selected offers.” Meanwhile, BetVictor’s “BIGVIC” has no caps + 25x wagering. Filed complaint via IBAS – Genting refunded £200 “gesture” but no policy change. Avoid unless you love losing by technicality.