1 hour ago, zeplor2 said:

Had the exact same issue with Casumo last year. Their verification system is ridiculously strict. Make sure your passport/ID is completely flat (no shadows), good lighting, and the selfie shows your full face clearly. Also, check that all four corners of the document are visible in the photo. Took me 7 attempts before they finally accepted mine. The trick that worked for me was using natural daylight near a window instead of indoor lighting. Don’t give up!

BS! Casumo verification works fine. You’re probably doing something wrong with the photos. I got verified in 2 days no problem.