On 6/16/2025 at 4:03 PM, MilaRoy said:

What’s worse, the system rarely tells you “why” it failed, which makes the process feel like a silent war against a robot. Some players may get approved after switching to a different camera or uploading through a desktop instead of a mobile device. If all else fails, escalate politely to live chat and ask for manual review.

100%… What’s the point telling me that they won’t accept my document if they won’t also tell me what’s wrong with it. It can be so fursrating.