A locked account is never a good surprise, especially when you’re in the middle of enjoying some Tom Horn Gaming slots. Thankfully, chat support was responsive and got to it right away. But those slow game loading times just made the situation worse. After a bit of back-and-forth, they managed to unlock my account, but the whole experience left me less enthusiastic. I used Sticpay for withdrawals without a hitch, but seriously, they need to speed things up if they want to keep players happy.