Last month’s changes to terms left me quite frustrated as a regular player. The progressive jackpots at Captain Spins Casino aren’t what they used to be anymore. Processing my Mastercard deposits has become more complicated than before #NotCool. My recent experience with support about these changes was less than stellar. While they maintain fast cashouts, which is definitely a plus, other aspects have declined. The constant updates to terms and conditions make it hard to keep track. Previously clear policies now seem deliberately complex and harder to understand. Some features that attracted me initially are now restricted or completely removed. The withdrawal process could definitely use some streamlining despite being relatively quick. #TimeForChanges. Their response to player feedback about these changes has been disappointing. Managing expectations has become increasingly difficult with their shifting policies. The platform needs serious reconsideration of their recent decisions about terms modifications. I’m hoping they’ll listen to player feedback and make necessary improvements soon. Support staff seem overwhelmed by questions about the new terms. Maybe it’s time for management to seriously review their current direction.