Overall this casino offers decent value but has some significant drawbacks that affect the user experience and make it less appealing than competitors who handle things more efficiently and professionally. Chat support right away was actually impressive and they responded quickly to my questions which made the initial experience quite positive and welcoming. Disappointing. However slow withdrawals became a major issue when I attempted to cash out my winnings and had to wait much longer than expected for the funds to appear in my account which was frustrating and concerning. Annoying. Librabet free spins were offered as part of their promotion but the terms weren’t as generous as advertised. Decent. The combination of good support but poor withdrawal speed creates a conflicting experience. Reflecting on my time there I’d say it’s average at best with room for improvement.