some people love this place while others seem to hate it completely. personally i think the truth is somewhere in the middle. their terms and conditions are actually pretty fair compared to other sites. but the customer service can be absolutely terrible when you need help. withdrawing with Rapid Transfer worked fine eventually. PowerUp Casino pending withdrawals seem to be a common complaint though 😕. had my own issues with delayed payments last month. support kept giving me the runaround for days. eventually got my money but it was frustrating. the games themselves are decent enough quality. bonuses have reasonable wagering requirements which is nice. overall experience has been okay despite the service issues. think they just need better trained support staff really 🤷‍♂️.