getting a text for account confirmation felt like a guessing game—sometimes it worked, sometimes it didn’t. i mean, mifinity was easy to use for deposits and i had no complaints there, but c’mon, their user feedback system is a ghost town. and the games from Platipus Gaming? chef’s kiss. but still, even with the great win rates, not getting answers to questions feels like being left on read, super frustrating. confirmation sms from Hugo Casino is one thing they really need to fix.