so, getting a confirmation sms was a mix of “cool” and “why is this necessary?” the support team, though, was really on point—super helpful and responsive. but then, the themes on the site felt bland and uninspired, which was a bit of a letdown. it’s like they focused on the basics and forgot to make it visually appealing. all in all, helpful support but kinda dull aesthetics left me feeling just okay about it.