yesterday was frustrating when trying to figure out the live dealer payouts at Lapilanders Casino because the website kept freezing on my laptop when I clicked on the information section. frustrated! I contacted customer support through email since their chat was offline during evening hours. they responded within a few hours with detailed information about their payout rates and schedules for all their live dealer games. impressive. the creative offers they sent as compensation for my trouble were actually pretty unique compared to other sites I’ve used. #worthit. however, attempting to access the same information on my phone proved impossible due to their terrible mobile interface. annoying. their customer service representative acknowledged the lack of mobile support and mentioned they’re working on improvements for next quarter. seriously? in 2023, how does a casino not have proper mobile functionality for all their features? unbelievable. the live dealer section itself has good variety and the payouts are competitive when you can actually access them. finally. despite the good resolution to my initial problem, I’m hesitant to return until they fix their mobile issues since I primarily game on my phone. disappointing. the creative offers might tempt me back occasionally. maybe. but only when I’m at my computer and have time to deal with their desktop-only interface. frustrating. overall, the live dealer experience itself is solid when you can actually get to it. shame.