Ran into withdrawal problems when trying to cash out my winnings last month and it became a real headache to deal with. Contacted support multiple times through different channels including live chat email and phone but kept getting conflicting information about processing times and requirements needed. Terrible. The detailed player stats feature is actually quite helpful for tracking your gambling patterns and spending habits over time which I do appreciate about this platform. Disappointing. What really bothers me is the false advertising they do about instant withdrawals when Immerion Casino withdrawal problems clearly take much longer than advertised in reality. Resolved.