Expected this place to be just another generic casino with boring games and terrible customer service but boy was I wrong about that assumption. Wrong. Thought the live dealers would be robotic and unfriendly but they’re actually pretty entertaining and make the whole experience way more enjoyable than I anticipated. Fun. The progressive jackpots at Casitabi caught my attention right away because who doesn’t love the chance to win life-changing money from a single spin. Exciting. Made my first deposit using Bitcoin Cash which processed instantly and got me playing within minutes of signing up for an account. Fast. Live baccarat sessions with their dealers are genuinely entertaining and they actually chat with you instead of just sitting there silently dealing cards. Chatty. Problem is they don’t really have any loyalty program worth mentioning which is disappointing when you’re a regular player who spends decent money. Missing. Expected some kind of VIP treatment after playing consistently for months but there’s basically nothing there to reward long-term players like myself. Nothing. Reality is this place focuses more on attracting new players than keeping existing ones happy which seems like a backwards business strategy. Backwards. Adjusted my expectations to just enjoy the live games without expecting any special treatment and now I’m much happier with what they offer. Better.