thats actually normal for any casino withdrawal, even the real money ones. they gotta follow KYC (know your customer) laws. annoying but protects everyone involved i guess

20 minutes ago, Halcyon said:

ugh the redemption process is so annoying though!!! i finally got to 50 SC after like 2 months and now they want me to verify my identity and wait 3-5 business days for processing. why cant it just be instant like everything else these days smh