After 3 failed withdrawals (total £1.2k), filed UKGC complaint #xxxxx (not going to say this out loud). Genting magically processed payment in 2hrs but closed my account. Now banned for “abusing bonuses” – i.e., winning. Moved to Luckster:sheeesh … what a shoddy place but then – wooop dee doooo £10 no-deposit via “LUCK10” code, cashed out £80 same day.