recently tried claiming Genting’s “FREECHIP50” – code worked but bonus never activated. support kept copy-pasting “clear cookies” nonsense for a week. Meanwhile, buddy at Bet365 used same code, got £50 instantly. Tells you where Genting’s priorities lie. Ended up filing a complaint through Resolver – they magically fixed it but locked my account. Moral: Genting only responds to legal threats. Oh, and their “25 spins” on Divine Fortune? All dead spins. Rigged or rotten luck?