The main reason people hate PokerStars is simple – they don’t care about poker players anymore. They care about casino gamblers. Look at their lobby now compared to 5 years ago – it’s all casino ads and Spin & Go promotions designed to appeal to gamblers, not poker players. They’ve deliberately made the games faster to increase rake. Their chest system is a joke – I’ve heard winning players get worse rewards than losing players. It’s all about keeping the fish happy while squeezing every penny from the regs. And the software updates? That Aurora engine is terrible, constantly blinking between hands. I deleted PokerStars after 8 years and moved to GGPoker. Haven’t looked back.