Contact their support at *****@*****.tld – they’re usually pretty responsive. I had a similar issue last week and turns out I needed to manually activate it from my account page. The bonus is actually decent compared to some others – 35x wagering on bonus+deposit isn’t terrible in today’s market. Let’s Lucky has a bigger welcome package (275% up to €4000) but Spinight’s deposit turnover requirement is only 1x vs Let’s Lucky’s 3x.