I have some experience playing here and for me everything has gone quite well. I can’t defend their actions if they’re truly scamming people, I can explain that sometimes legitimate KYC issues do arise. Many players don’t realize that using VPNs, having multiple accounts, or letting friends use your account can all trigger fraud alerts. That said, Aztec does appear on multiple blacklists for questionable practices, so I’d recommend sticking to properly licensed casinos. If you’ve been scammed, try contacting eCogra as they handle dispute resolution for many online casinos.