When I signed up, it was a breeze, and I was ready to play in no time. But the moment my Bethard account locked, it became a hassle. I had expected their problem gambling support to be more effective, but it didn’t really help me get my account sorted quickly. Playing Big Vegas was fun while it lasted, but getting locked out of my account with little help was really frustrating. It’s hard to enjoy a site when you can’t even access your funds or continue playing. Until they fix this, I’d be cautious about diving in.