trying to log in became a nightmare couldnt access my account for days tried contacting support but no response frustrating experience to say the least finally got through to someone on live chat who helped reset my password turns out there was a glitch in their system affecting some users took forever to resolve but at least its fixed now gotta say the best game at BlueChip Casino is definitely Red Riding Hood love the exciting slots they have keeps me coming back for more despite the issues wish theyd improve their customer service though and the loyalty rewards are pretty disappointing compared to other casinos ive tried not sure if ill stick around long term unless they step up their game in those areas