Hours went by as I struggled to figure out how their unique battle feature works because the tutorial was basically non-existent and super confusing for newcomers to this type of gaming platform. The Duelz support team actually saved my experience by walking me through everything step by step when I reached out about my confusion. Constantly updating their games and features. Which is something I really appreciate since it keeps things fresh and exciting every time I log in. Their payment system was a major headache though, especially when I tried to withdraw using Euteller and had to jump through multiple verification hoops that seemed unnecessary.