I thought it would be smooth sailing with how easy it was to sort through the game library, but things took a turn when my account suddenly got locked. it was annoying, especially with the constant flood of emails that felt more like spam than helpful updates. at least PlayTech’s games were fun while I waited for support to get back to me. it just didn’t feel as seamless as I had hoped. navigating through the issues really put a damper on the fun.