started my gaming journey last month feeling pretty optimistic. deposit methods at PlayFrank caught my attention right away. really liked how they handle iDeal payments smoothly. their partnership with SG Gaming adds some nice variety. getting verified was a real pain though. had to send way too many documents (felt like applying for a mortgage). rewards program keeps me coming back regularly. customer support helped explain things clearly. gaming sessions were quite enjoyable overall. verification process needs serious improvement. still waiting on some document approvals. finally got everything sorted last week.