last month, i started playing at a new online casino and everything was fine until i hit a decent jackpot on one of their Spinomenal slots. 🚩🚩 suddenly there were “verification issues” with my account when i tried to withdraw my winnings, even though i had already completed verification when signing up. the customer service team kept asking for additional documents every time i submitted what they requested, creating an endless loop of requirements that seemed designed to prevent me from getting my money. after three weeks of back-and-forth emails and uploading every possible document i could think of, they finally processed my withdrawal but claimed that i had violated some obscure term in their bonus conditions that i’m certain wasn’t there when i accepted it. 1BET Casino not paying winners seems to be a pattern based on what i’ve read in forums after my experience, which is a shame because their site has some of the quickest load times i’ve seen compared to other online casinos i’ve tried. their game selection is pretty extensive with various themes and betting ranges to choose from, but the jackpot opportunities are surprisingly limited for a casino of this size. i eventually got about half of my winnings after they deducted various fees and penalties that weren’t clearly explained, which left a really bitter taste despite the otherwise smooth gaming experience.