so there i was, trying to unwind with a few spins when my game froze right in the middle of a bonus round. talk about timing! the games, especially from merkur gaming, are usually super smooth, so this felt like betrayal. fortunately, the reliable game providers made me stick around, but seriously, errors during gameplay? not cool. withdrawals here have been surprisingly painless, though. fix the glitches, and it might be worth sticking around.