Tried reaching support in the middle of gaming. baccarat payouts at IZZI casino seemed fair enough. Started playing with high hopes today. Reached out to support on multiple occasions. Got stuck between chat windows for hours. Support team kept transferring me from agent. Never got a straight answer about my question. The experience left me frustrated at night. Kept getting bounced around departments endlessly. Service quality needs serious improvement here. Had better experiences elsewhere with support teams. Their 24/7 availability means nothing without quality. Cannot recommend based on my experience. Left feeling disappointed with everything.