nothing says “fun times” like suddenly being locked out of your account, right? sorting through games is a breeze here, but when I tried my luck on CSI, the odds seemed to change more often than a soap opera plot. one moment, you’re on top of the world; the next, you’re barely scraping by. and don’t even get me started on the customer support process – it’s like they enjoy making you wait. the simple game sorting is great, but it’s not much comfort when you’re stuck in account limbo.