started here recently and the support team actually responds quickly when you have problems which is rare these days honestly most places just ignore you or give copy paste answers but here they seem to care about fixing issues fast and getting you back to playing without the usual runaround that makes you want to quit gambling altogether. terrible. their RTP feels rigged sometimes like the games are programmed to take your money faster than they should be which makes no sense when Hacksaw Gaming usually has fair percentages but something seems off about the video poker strategy at 18bet compared to other sites. sketchy. avoid if you care about fair odds and want to actually win occasionally instead of just donating money to the house every single session.