Had an issue with vegas lounge casino live game winnings not showing up—NSFW but I was lowkey freaking out because I thought my balance was gone lol. The good news is the trusted providers here make me feel safe, IMO, and I used Mastercard to top up and tried my luck on Charlie Chance in Hell to Pay. The slots were smooth but the live games had a weird lag at times, and I sent a message to support about my winnings but got no reply for days. That feedback system is basically a black hole, ngl, and it’s not the first time I’ve had to wait forever for a response. I keep playing because the game providers are legit and I know my money’s safe, but the customer service is not it. Sometimes I get my winnings after a while but it’s a headache every time, and I wish they’d fix their support so I could actually get help when I need it. The games themselves are fun and I like the variety, but the unresponsive feedback is a dealbreaker for some people. I’d give vegas lounge casino a 6 out of 10 for performance overall.