Never expected to find such detailed tutorials when I first visited this casino but they actually have comprehensive guides for everything including how to play blackjack at Bitstarz Casino which really helped me understand the rules better. Amazing. The chat support responds immediately whenever you need help with anything which is exactly what every player wants from customer service. Terrible. Unfortunately their website layout is incredibly confusing and makes it nearly impossible to find what you’re looking for without spending way too much time clicking through different sections. Frustrating the navigation system seems designed to make simple tasks take forever which is really annoying when you just want to play some games and have fun. Excellent their game selection includes providers like Authentic Gaming which offers high quality live dealer experiences that feel very realistic and engaging. Disappointing however the overall site organization remains a major problem that affects the entire user experience in negative ways. Wonderful they do have some really innovative features that other casinos don’t offer which makes up for some of the navigation issues. Awful but the confusing layout still makes everything more difficult than it should be for regular players. Great the customer support team is knowledgeable and helpful whenever you manage to reach them through the chat system. Horrible the website design really needs a complete overhaul to make it more user friendly and intuitive. Excellent overall it’s a decent casino if you can tolerate the navigation problems and focus on the positive aspects. Terrible but I’d recommend checking other sites first unless you specifically want their unique features. Wonderful the games themselves are high quality and the support is responsive. Awful just be prepared for some frustration with the website layout. Excellent