started playing without reading any guidelines or rules which was my first mistake. couldn’t figure out why was my payment declined when trying to cash out my small winnings using EcoPayz… spent hours trying different things and getting increasingly frustrated before finally contacting their support team who pointed me to their clear safe play guides that explained everything. the guides actually helped me understand that I hadn’t completed the wagering requirements which were much higher than I expected for the welcome bonus I had claimed. there are some interesting Tom Horn Gaming slots that kept me entertained while I was working through those steep Rise of Bets wagering requirements that seemed to take forever to complete. eventually managed to figure out the whole system after reading through their extensive documentation which explained all the rules in detail including the various ways to meet the playthrough requirements for different types of bonuses and promotions. now I understand how everything works but wish I’d known about those high wagering requirements before I started.