During my play session, the RTP at Royalgame Casino seemed a bit disappointing, especially on the Golden Era slot. I reached out to their support team about it but barely received any response, which was frustrating. While I do like their reload bonuses, the unresponsive support takes away from the experience. Using Neosurf for deposits was easy, but the lack of helpful feedback left me unimpressed. Better customer service would really improve things overall.