tried to withdraw my winnings yesterday and got completely frustrated. payment processing time at Club Riches is absolutely ridiculous compared to other casinos. waited nearly a week for my Ethereum withdrawal to even be approved. the customer service kept giving me different answers about the delay. exciting slots initially drew me in and kept me playing regularly. my cousin had the exact same issue last month when he tried to cash out his tournament winnings! the games themselves are actually pretty good when they work properly. frequent disconnections happen especially during peak evening hours which is annoying. lost potential winnings multiple times when the system kicked me out. the bonuses offered seem generous until you read the fine print. wagering requirements are much higher than advertised on the homepage. tried playing on different devices thinking it might help with connection issues. the problem persisted regardless of my internet connection quality. the casino needs to seriously upgrade their servers and payment systems. would recommend they focus on stability before adding more games.