Okay, so here’s what actually works (at least for me, and I’ve tried a bunch of these promos at Pin Up and other places like LeoVegas and Betway). For the Pin Up no deposit bonus, you gotta use a promo code at sign-up-like “LCB” if you’re in Canada, but Ontario is excluded. If you just click the banner and don’t enter the code, nothing happens, which is probably why you’re stuck. I know, super annoying. After you register, check your email for a verification link, and then go to the promotions section. If you still don’t see the bonus, sometimes it takes a few minutes, or you might need to log out and back in. And yeah, if it’s still not there, their live chat is actually pretty decent compared to the nightmare I had with 888casino support last month-Pin Up’s chat is in the bottom right, and you can pick your language, no bots to fight through. Just be ready for them to ask for extra docs if you ever want to cash out, because their verification can be strict.